Privacy Policy

Overview

Your privacy is very important to us. This privacy policy explains the data processing practices of goldexpay.com.

By using service of goldexpay.com or registering, you expressly consent to us collecting, using and disclosing of your personal information in the order described in present Privacy Policy.

If you have any queries concerning your personal data or any requests in respect of these practices, please feel free to contact us via email at support@goldexpay.com any time.

Data Protection

This Privacy Policy applies to all countries we work with. Personal information is collected when you provide personal data to the website goldexpay.com, for example when you register, verify your Goldexpay account, simply use goldexpay.com services or sending an e-mail to the site through the use of Contact Us forms.

We do not keep copies of provided documents. To protect copies of your documents from using it with other purposes than identifying your personality at goldexpay.com, you can use watermark option http://www.watermark.ws/ or http://picmarkr.com/

We use this personal data to:

• identify your personality for secure transaction,
• improve the content of our site,
• provide you with a more personalized service,
• perform market research,
• send you, via e-mail, telephone, SMS and post, special offers and promotions
• share aggregated information with third parties (such as our merchant partners) for both advertising and promotional purposes. We will not pass on your individual contact details unless you have given us specific permission to do so,
• hold your data for security administration, legal and maintenance purposes.

To open a Goldexpay account for you, we need to get certain personal information from you, such as your full name, phone number and e-mail. For verification we need you to provide copy of ID and any document with your name and current address such as a utility bill, bank statement or phone bill.

For certain optional transaction of your account we may also collect financial information or personal documentations such as credit/debit card details, bank account details, certificate of marriage or visa (permission to enter any foreign country), for example.

For verification purposes goldexpay.com reserves the right to request proof of your identity and proof of address. When registering at goldexpay.com, your IP address is recorded for purposes of preventing fraud and increasing the security of our services.

Goldexpay may as well collect additional information from you or about you in other ways not specifically described here. For example, we may request information related to your contact with our customer or support team.

Also we may store the results of your reply to a survey provided by goldexpay.com. We also reserves the right to collect usage and access data that allows us to prevent multiple account openings or other fraudulent actions, it is performed for protection our systems against illegal attacks or abuse.

Use of Personal Information

Goldexpay uses your personal information to operate your Goldexpay account and process services for you provided by goldexpay.com. We also share certain information with banks or credit/debit card processing services, identity verification services as part of our normal business operations.

The purpose for sharing this data is to identify and verify our customers, to limit fraudulent actions and other criminal activities, also it is necessary to manage our financial risk. By using goldexpay services you expressly agree to the sharing of your personal data for these purposes.

Goldexpay.com will use the remarketing or similar audiences feature in AdWords. This feature is used for advertisement only. Third-party vendors, including Google, will show advertisement of Goldexpay.com on their AdSense page. To be able to show ads based on preferences of people, who visited Goldexpay.com before, third-party vendors, including Google, will use cookies. Visitors can opt out of Google's use of cookies by visiting the Ads Preferences Manager.

"Cookies"

Cookies information can be stored on your computer automatically. When you view the website goldexpay.com, there is a possibility we may store some data on your computer in the form of a cookie to automatically recognize your PC next time you visit.

Cookies can help us in many ways, for instance, it allows us to make our website better match your interests or to store your password to make it comfortable for you having to re-enter it each time.

Customer Service Correspondence

When you send us correspondence, including e-mails and faxes, we contain such information in our customer records. We also save customer service correspondence and other correspondence from Goldexpay to you.

Goldexpay administration retains these records in order to measure and improve our customer service, and to investigate potential fraud and any other violations. We communicate with customers via email to provide requested services or to resolve customer complaints.

Goldexpay administration may use your email address to send you information about important changes about our products and services, also to send notices and other disclosures required by Terms and Conditions of goldexpay.com.