Cross-border card fees for merchants
What cross-border card fees actually mean for merchants
When a customer pays you using a card that's been issued outside your country, there's extra cost involved on your side. You see the base sale amount, but your acquiring bank or payment processor often applies higher charges for those international cards than for local ones.
You'll notice these costs come from several sources. The interchange fee, which moves between your bank and the cardholder's bank, is fixed by the card network itself (like Visa or Mastercard). On top of that, the same networks collect their own scheme charge. And then your provider adds a margin as well. If there's a currency switch on the transaction, a currency conversion cost is added. The mix and markup level changes depending on your provider, country, and whether the card is, say, a debit, credit or a business card.
Dynamic currency conversion and how extra charges appear
Dynamic currency conversion (DCC) means offering the customer the choice to pay in their own currency at the checkout, instead of yours. This pops up often on in-store card terminals, and sometimes on online payment screens. It might seem useful for the customer, but the exchange rate is controlled by your provider, and typically has a margin. So the customer might pay more than their card's regular rate for that day.
For you as a merchant, DCC is profitable for the provider. That's why it helps to check if DCC is even enabled on your systems. You can ask your provider directly whether DCC is available, and if so, whether shoppers see the applied rate and both currencies before they decide how to pay.
Estimating and cutting your cross-border card expenses
To get a clear idea of what you pay, break down your card sales by card issuer country, rather than where the customer lives (as the fee follows the card). Ask your provider for a detailed rate card, with specific pricing for both domestic and overseas cards by region.
- Review your merchant statements to spot per-transaction costs on foreign cards, and not just the advertised percent rate.
- Ask if card network rates or the provider's own currency rates are being used for conversion.
- If possible, list your product prices in your settlement currency, so there's fewer conversions needed with each sale.
Should you pay out to a foreign account, extra conversion fees appear there too. For more on this, see our guides on multi-currency pricing for online shops or marketplace payouts.
Frequently asked questions
Why do foreign card payments cost more than domestic ones?
They cost more because there are extra steps and more risk. The bank that issues the card, the card network and your payment provider all charge a fee, and if a currency is swapped, you'll see a margin on that too. Those international fees usually run higher than domestic ones, but the exact size of the difference depends on your contract and provider.
Is dynamic currency conversion a good deal for shoppers?
Usually, no, unless the rate is clearly displayed and the customer can compare it with what their own card provider would charge. With DCC, the rate is set by the merchant's provider, and it nearly always includes a margin. Most of the time, shoppers can pick to pay in the local currency instead.