Citibank,n.a. SWIFT/BIC code

What CITISGSG means for a payment to Citibank,n.a.

Whether a recipient gives you CITISGSG or CITISGSGXXX, you are looking at the same identifier for Citibank,n.a. in Singapore. A BIC has a single purpose: it makes sure that an international payment ends up at the right bank. You will need it mainly for transfers between countries.

On this page you will find how the code is put together, when you need it and which other details you need for a transfer to or from Citibank,n.a.. Remember that the SWIFT code just identifies the bank, not the person: the IBAN or account number does that part.

Citibank,n.a.: head office code versus branch codes

Having 8 codes in 1 cities, Citibank,n.a. belongs to the banks that register individual codes for branches and departments. The main code is CITISGSGXXX.

For most incoming transfers, the head office code CITISGSGXXX works fine. When you receive a specific code, use it as it is rather than replacing it with the head office code.

The safest approach is to copy the code straight from the recipient’s invoice. Codes for branches are more prone to be retired than the head office code.

International transfers from Citibank,n.a.: the real cost

If you transfer money to another country from Citibank,n.a., the visible fee is only part of the cost. On top of the transfer fee, correspondent or intermediary banks may take a cut, and when currencies are converted, the bank usually uses a rate below the actual market rate.

The markup on the rate is often the largest item, and it is easy to miss. Check the rate you are offered with the mid-market rate.

Money transfer services often use a rate near the mid-market rate with clearer fees. On GoldexPay we compare the amount that arrives across services. You can always use your account at Citibank,n.a. to fund the transfer; only the conversion and sending happen elsewhere.

Where our SWIFT data comes from

We gather SWIFT/BIC codes using public sources and check our list regularly. It is possible that a code on this page is out of date, for example after a merger. Counts and locations come from our own dataset and are not confirmed by Citibank,n.a..

Treat this page as a starting point, rather than as the last word. GoldexPay is independent of Citibank,n.a., we only compare transfer services. If you notice something that is out of date, we welcome a message via the contact page.

When will the money arrive at Citibank,n.a.?

A SWIFT payment usually needs anywhere from one to several business days. Weekends and public holidays in either country add a day or more. Compliance checks on larger or unusual payments can also add a delay, regardless of the details.

If a transfer is delayed, ask your bank for the tracking status or the UETR; with that reference banks can see where the payment is. Specialist transfer services usually provide a status online so you can see how far the payment has got.

Only the sending bank can start an official trace; the receiving side usually has nothing to trace yet. On the receiving end, you can look at your statements for a slightly lower amount.

Sending SGD to Citibank,n.a.

Singapore uses the Singapore Dollar (SGD). A payment in a foreign currency will be converted into SGD on its way to Citibank,n.a.. You rarely see a separate charge for that conversion; it is built into the rate.

Who does the conversion affects the final amount, as rates and margins differ per bank. Sending the amount directly in SGD often prevents a second conversion by Citibank,n.a. – as long as your own rate is good.

Rates for SGD change during the day. With bigger transfers, a small gap in the rate adds up quickly.

How to check CITISGSG before you pay

The safest source for the BIC is the recipient’s own bank details: an invoice, a bank statement or their online banking. When the code you were given differs from CITISGSG or CITISGSGXXX, do not guess: check with the recipient or with Citibank,n.a. directly.

Errors in the SWIFT code tend to be annoying rather than fatal – usually the money comes back, minus fees and time lost. Do not forget the account number: a mistake there is more difficult to undo than a wrong code.

Many banking apps check the format of IBANs and sometimes look up the BIC automatically – that confirms the format, not the owner. More and more banks check the name against the account. For a first payment, many people start with a small amount first.

What the XXX in CITISGSGXXX means

A BIC is built from fixed blocks: characters one to four stand for the bank, the next two give the country and characters seven and eight indicate the location. Together, these eight characters make up CITISGSG.

XXX at the end of CITISGSGXXX is not a placeholder or an error: it indicates the main office of Citibank,n.a.. Certain payment forms insist on 11 characters, and then you simply add XXX after CITISGSG.

As a rule the code is written in capitals, without spaces or dashes. A wrong character may route the money to a different institution, so copy it carefully.

Watch out for payment fraud

One of the most common tricks works like this: you receive a message claiming that a contact now has new bank details and that the next payment should go there. The fact that CITISGSG exists does not mean that a request mentioning it is legitimate.

Never trust contact details from the same email that contains the new account. Pressure and requests to keep it quiet are warning signs – a real supplier can wait a day. Acted too fast? Call the bank you paid from without delay and ask them to try to recall the payment; also report it to the police.

People receiving money are targeted too: one known trick is an overpayment and then sends a request to refund the difference. Wait until the money is actually in your account and check with Citibank,n.a. if anything seems off.

Getting paid from abroad into a Citibank,n.a. account

To receive an international payment into your account at Citibank,n.a., the person paying you has to have more than the BIC. The basics are: your name, IBAN or account number, CITISGSGXXX or CITISGSG and, for some countries, your postal address.

The sender’s bank might request the address of your bank; the head office in Singapore is usually fine. A mistake in your account number is more trouble than you might think.

Do not be surprised if the amount credited is below what the sender paid. Fees for incoming transfers differ per bank – the price list of Citibank,n.a. tells you what applies. On invoices, it is common to agree how the fees are split.