Bitpanda review: fees, safety and who it suits

Calculate with Bitpanda

You send From To

You receive0.0143 BTC

Fee 14.90 EUR · cost 1.49% · Instant

Rank 18 of 21 exchanges. Cheapest: Crypto.com (0.0145 BTC).

What Bitpanda is and who it suits

Bitpanda is an app based in Europe where you can buy and store cryptocurrencies, as well as precious metals including gold. The company started in 2014 and has its headquarters in Vienna, Austria.

If you're in Europe and want a straightforward way to purchase small amounts of crypto or metals, and you're okay with the chance of big price swings, it can work well. But you can't use Bitpanda for sending funds abroad, since that's not one of its features. This review is editorial content, not financial advice. GoldexPay sometimes earns from certain links, and that never affects the ranking.

Fees and limits

Product	Fee	Rate markup	Limits	Speed
Crypto Currencies, Cryptocurrencies → Currencies, Cryptocurrencies	1.49%	0.00%	No limit	Instant
Metals Currencies, Precious metals → Currencies, Precious metals	0	1.25%	No limit	Instant

Fees are indicative and based on the public fee schedule. Indicative figures based on public fee schedules and the live mid-market rate. Always check the final quote with the exchange.

How Bitpanda's costs work

Bitpanda's fees vary based on what you're buying. For crypto, you'll see the main fee clearly displayed before you confirm any order. With precious metals, most of the cost comes from the exchange rate markup. Don't rely on a low cost for one item being repeated with another, check each transaction for its total cost.

There’s also a premium membership option, and the price of that is included in the total you’re charged, so view the whole amount. When you buy, and again if you sell, both markups and spreads apply. This double charge means quick buying and reselling can get expensive.

If you're comparing options, use the calculator above with your own amount and preferred currency, because actual outcomes vary by situation.

Speed, payment methods and holding your assets

Crypto and metal purchases show as instant here after your payment clears. Sometimes your bank is what slows things down, especially if you use SEPA transfer. Paying with a card tends to clear faster, but it might cost you a bit more than a SEPA bank payment.

You can add money to your account by SEPA transfer, debit or credit card, PayPal, or Apple Pay. No specific funding limit is listed, though identity routines or payment verifications can slow or block larger transfers.

If you want to withdraw crypto to another wallet, check in advance which networks you can use and what the fees are. To understand how precious metals are stored and if physical delivery is offered, read Bitpanda’s product terms closely.

Worked example: a teacher in Kraków buying gold

Agnieszka teaches at a school in Kraków. She decides to buy a modest amount of gold for her savings and wants to try a small purchase of bitcoin, only with funds she can afford to lose.

Identity verification asks for her ID and a selfie, so she keeps those at hand. She chooses to fund Bitpanda with a SEPA payment from her Polish bank account, since this is usually the less expensive option compared to using her debit card.

Before placing the order, she checks her planned sum using the comparison tool above. She notices the gold markup is baked into the rate, while the bitcoin purchase shows a separate fee, so she treats each cost on its own.

She keeps an eye on the gap between what’s displayed and live market prices, and understands the risk that either price could drop in the next week. Instead of a one-time purchase, she plans to buy a fixed amount each month and maintains her own record of every buy.

Safety and regulation

Bitpanda operates under EU supervision. The Austrian Financial Market Authority (FMA) is its main regulator, and MiCA, the EU’s crypto asset rulebook, applies. Germany’s BaFin also has a role in oversight. You can check Bitpanda’s licensing status directly in the public registers of these authorities.

Regulation sets out requirements for handling your money, but doesn't guarantee your assets retain value. Both crypto and metals can lose value sharply, and you won’t get deposit insurance like your bank offers. Use a strong, unique password and two-factor authentication, and watch out for copycat websites imitating Bitpanda’s name.

Pros, cons and when an alternative fits better

Pros

Crypto and precious metals accessible within a single app.
Falls under EU MiCA supervision and oversight.
Listed as offering instant purchases for both crypto and metals.
Choice of payment methods like SEPA bank transfer, card, PayPal, and Apple Pay.

Cons

The premium plan gets bundled into the final price, making comparisons more complex.
Different pricing models for crypto and metal purchases, so a simple bottom-line figure can be misleading.
Transfers abroad aren’t possible with Bitpanda.
There is a clear chance of losses if market prices drop.

If your goal is only crypto, a focused exchange such as Bitvavo or Kraken could be a stronger match. For metals alone, you might prefer BullionVault or Holland Gold.

Frequently asked questions

Can I lose money with Bitpanda?

Yes, you can lose money. Crypto and metal prices move up and down, and at times that movement is steep. You may end up with less than you invested. On top of this, you lose some value to fees and exchange rate markups whether the price moves or not. Only use money you can afford to lose here, and keep in mind that EU regulation doesn't protect you from the risk of price falls. Before you commit, enter your actual amount in the comparison above.

Do I need to verify my identity before I can buy?

Yes, you will need to verify who you are before trading, as all regulated crypto platforms in the EU require this step. Usually this means a photo ID and often a selfie or a proof of residence, like a payslip or utility bill. Keep your documents on hand, since the process can take some time and may hold up your first buy. If you want to send a larger amount, be prepared for additional questions about where those funds are from.

Is Bitpanda suitable for beginners?

Bitpanda is designed to be easy for new users, since buying and holding is made straightforward. Still, if you’re just starting out, spend some time learning how spreads, fees, and price volatility affect what you actually get. Never invest with borrowed money. Start small, stick with a planned budget, read through the app’s details for crypto and metals, and double-check the total costs against the comparison above before making a decision.

What does Bitpanda charge?

For 1,000 EUR → BTC you receive 0.0143 BTC at Bitpanda. That puts Bitpanda at number 18 of the 21 exchanges in our comparison for this conversion. The lowest exchange rate markup at Bitpanda is 0.00%. The exact cost depends on amount, currency and payment method, so check your own amount.

How does GoldexPay rate Bitpanda?

We give Bitpanda 4.3 out of 5, based on costs, speed, regulation and ease of use. Compare it with alternatives before you choose below.

Where does Bitpanda come from?

Bitpanda is based in Vienna, AT and started in 2014.

How quickly does Bitpanda transfer money?

The fastest option at Bitpanda is Crypto: Instant. The actual time depends on the payment method, the amount and checks by the exchange.

How can I pay at Bitpanda?

At Bitpanda you can pay with: SEPA transfer, Debit/credit card, PayPal, Apple Pay. Card payments are often faster but may come with a higher fee than a bank transfer.

Is Bitpanda regulated?

Yes, Bitpanda is supervised: FMA (MiCA), BaFin. Regulators set rules for how customer money is kept and protected. It does not protect you against exchange rate losses or falling prices of crypto and precious metals.

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